Privacy Policy
Effective Date: 8/25/25
Last Updated: 8/25/25
Verax AI is committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services.
By accessing or using Verax AI’s services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information from third parties.
Personal Identifiers: Name, email address, phone number, billing information, account credentials.
Business & Client Data: Content, files, or customer data you provide for processing by our AI services.
Usage Information: IP address, device identifiers, browser type, operating system, service usage logs, and cookies.
Third-Party Data: Information from third-party platforms (e.g., CRMs, APIs, or integrations) when authorized by you.
2. How We Use Your Information
We process your information for purposes including:
To provide, maintain, and improve our services
To personalize user experiences and deliver tailored AI solutions
To communicate with you about services, updates, and support
To process payments, contracts, and client requests
To detect, prevent, and address fraud, abuse, and technical issues
To comply with legal obligations and regulatory requirements
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), UK, or Switzerland, we process your personal data under the following lawful bases:
Consent – when you give explicit permission (e.g., marketing emails)
Contract – when processing is necessary to deliver services you requested
Legal Obligation – when required by applicable law
Legitimate Interests – when processing is necessary for our business operations and does not override your rights
4. How We Share Information
We do not sell or rent your data. We may share information in the following cases:
With Service Providers: Hosting, analytics, payment processing, and security partners under binding confidentiality agreements.
For Legal Compliance: If required by law, subpoena, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize data.
6. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you may have the following rights:
Access: Request a copy of your data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Portability: Receive your data in a portable format.
Restriction & Objection: Limit or object to certain types of processing.
Opt-Out of Sale/Sharing (CCPA): California residents may opt out of the “sale” or “sharing” of personal data as defined under CCPA.